Privacy Policy
Last updated: November 18, 2025
Your Privacy Matters
At PowerUp Aventura Towing, we respect your privacy. This policy explains what information we collect, how we use it, and how we protect it. We believe in being clear and straightforward about how we handle your personal information.
Information We Collect
When you use our services, we collect information that helps us serve you better:
- Your name and contact information (phone number, email address)
- Your vehicle information (make, model, year, license plate)
- Your location when you request service
- Payment information when you pay for services
- Service details and any notes about the work we performed
- Information you provide when you contact us or fill out a form on our website
How We Use Your Information
We use the information we collect to:
- Provide you with towing and roadside assistance services
- Contact you about your service request
- Process payments for services
- Keep records of services provided
- Respond to your questions and customer service needs
- Improve our services and customer experience
- Send you updates about our services if you've agreed to receive them
How We Protect Your Information
We take reasonable steps to protect your personal information from unauthorized access, use, or disclosure. We use secure systems for payment processing and limit access to your information to only those employees who need it to do their jobs. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
Sharing Your Information
We do not sell or rent your personal information to third parties. We may share your information with trusted service providers who help us run our business (like payment processors), but only to the extent necessary for them to perform their services. We may also share information if required by law or to protect our rights and safety or the rights and safety of others.
Cookies and Website Tracking
Our website may use cookies and similar technologies to improve your experience. Cookies are small files stored on your device that help us remember your preferences and understand how you use our site. You can set your browser to refuse cookies, but this may limit some features of our website.
Your Rights and Choices
You have rights when it comes to your personal information:
- You can ask us what information we have about you
- You can request that we correct any inaccurate information
- You can ask us to delete your information in certain circumstances
- You can opt out of marketing communications at any time
To exercise any of these rights, please contact us using the information below.
Children's Privacy
Our services are not directed to children under 13. We do not knowingly collect personal information from children. If we learn that we have collected information from a child under 13, we will delete it.
Changes to This Policy
We may update this privacy policy from time to time. When we do, we'll update the date at the top of this page. We encourage you to review this policy periodically to stay informed about how we protect your information.
Contact Us
If you have questions about this privacy policy or how we handle your information, please contact us:
PowerUp Aventura Towing
20200 NE 29th Ct STE 215, Aventura, FL 33180
Phone: (786) 947-0769
Email: hi@aventuratow.com